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Juneau Residents to Testify as Cruise Traffic Tops 1.6 Million

Juneau collects $13 from each cruise passenger, and about 70% buy at least one paid tour, extending visitor activity beyond the docks.

Juneau residents will have a dedicated public testimony session Thursday before the city’s Visitor Industry Task Force, as Alaska’s busiest cruise port works through cruise traffic that has topped 1.6 million visitors for three consecutive years. The 5:30 p.m. meeting at City Hall, also available by Zoom, comes after new daily passenger limits took effect this season and as Goldbelt, Incorporated advances a proposed two-dock private cruise port on Douglas Island.

The hearing is the task force’s 12th meeting since Jan. 15, and public testimony is the only scheduled agenda item. The panel, made up of Juneau Assembly members and tourism industry stakeholders, has spent recent months reviewing resident sentiment, tour operations, cruise line input and new infrastructure proposals.

Public testimony follows new daily limits

Residents testifying in person can sign up before the meeting begins. Remote participants must contact the city clerk’s office at 907-586-5278 before 4 p.m.

Juneau’s cruise business rebounded quickly after the pandemic shutdown. City and industry leaders agreed to a voluntary limit of five large cruise ships per day beginning in 2024, followed this year by a cap of 16,000 passengers daily and 12,000 on Saturdays.

The task force has also reviewed the industry’s economic role, including a cruise study that put Alaska’s 2024 cruise passenger count at 1.7 million, with $1.2 billion in gross revenue and 11,000 workers earning $817 million. In Juneau, each cruise passenger pays $13 in combined marine passenger, port development and state head-tax charges.

Passenger activity extends well beyond the docks: about 70% buy at least one paid tour, including excursions such as helicopter flights, dog sledding and whale watching. Most cruise passengers arrive through downtown facilities such as Marine Park, the Ferry Terminal and South Franklin Dock; when berths are full, ships anchor and tender passengers ashore.

Those downtown access points remain central to city discussions about crowding, vehicle movements and tour activity, even as annual resident surveys reviewed by the task force have shown improving attitudes toward tourism. Major operators with regular Juneau calls include Carnival, Holland America, Princess, Royal Caribbean, Norwegian and Disney.

Goldbelt proposal widens the capacity debate

Goldbelt’s proposal would add a $500 million port and upland development called Goldbelt Aani on the west side of Douglas Island. The urban Alaska Native Corporation, owned by more than 4,300 Alaska Native shareholders, owns roughly 1,800 acres along northwest Douglas between False Outer Point and Point Hilda; the proposed port site would occupy about 250 acres just beyond the end of Douglas Highway.

The development, announced in 2024 in partnership with Royal Caribbean Group, would be owned and developed by Goldbelt, with Royal Caribbean identified as its main customer. Goldbelt has described a staged project beginning with dock and welcome-center infrastructure, followed by possible additions such as employee housing, child care and a replica Lingiit village.

For Juneau’s capacity debate, Goldbelt projects 500,000 passengers per season. The proposal has been discussed as adding passengers to existing traffic, not simply shifting current volume from downtown berths.

McHugh Pierre, Goldbelt’s president and CEO, pushed back on the city’s five-ship agreement when task force members asked where Goldbelt stood. Goldbelt did not sign the agreement, and Pierre said the company would “prefer the market drive what we can accomplish” before local government sets rules.

“We don’t think that’s good public policy,” Pierre said. He also told the panel Goldbelt believes it can “spread out the impact” and increase the city’s tax base through the project.

At a separate North Douglas neighborhood meeting, more than 100 residents raised questions about traffic on North Douglas, effects on local recreation and how the development would be used outside the cruise season. The project needs Planning Commission approval, with public comment required before a vote.

Huna Totem Corp., a Hoonah-based Alaska Native village corporation that operates Icy Strait Point, is also pursuing a Juneau dock project. The Assembly approved its downtown cruise dock last year, though the corporation said last month it may downsize the project because of tariffs and high construction costs.

Permitting and task force deadlines come next

Goldbelt submitted a conditional-use permit application in February, and the city’s agency review is still underway. Juneau City Manager Katie Koester said it is difficult to predict how long the approval process will take.

Goldbelt’s current target is to open the Douglas Island port in May 2028. The task force has extended its meeting calendar through Oct. 22, with a second public testimony session scheduled for Oct. 15.

Compare current Alaska cruise fares on Cruise Lookup.