Celestyal Journey Installs SuitePad Tablets in All 630 Staterooms

Celestyal has completed the installation of SuitePad in-cabin tablets across all 630 staterooms on its flagship, Celestyal Journey, giving every cabin access to the guest experience device. The cruise line said the rollout makes Celestyal the first cruise operator to introduce SuitePad tablets across its stateroom accommodations.

The tablets are now available to guests sailing on the 1,260-passenger ship and are intended to make onboard services easier to access while shifting key information away from printed schedules, flyers, and other paper-based notices.

How the in-cabin tablets change the onboard experience

Celestyal said the tablets consolidate common information and service actions into a single in-room interface, aiming to reduce reliance on service desks and printed updates. From the stateroom, guests can check what is happening onboard and submit requests digitally, including when they want to confirm dining plans or review venue information during the day.

Lee Haslett, Chief Commercial Officer at Celestyal, said the goal is to keep technology simple and useful for guests. “Technology should always make the cruising experience feel easier and more intuitive for our travellers,” Haslett said. “Our guests now have more control at their fingertips, while we also create smarter, more seamless ways to connect them with our onboard offering.”

What guests can do with the SuitePad tablets

Celestyal positioned the upgrade as a combination of self-service tools and onboard commerce functions, designed to streamline routine tasks and improve access to day-to-day information.

• Order room service directly from the cabin using the in-room interface, rather than relying on printed menus or phone calls.
• Reserve tables at specialty restaurants by checking availability through the tablet during the sailing.
• Request a cabin upgrade through the platform, alongside other in-stateroom service options.
• Submit service requests digitally, creating a single place in the cabin to handle common needs.
• Shop and make purchases via the onboard shops through the tablet, adding a commerce function to the guest information system.
• View deck plans on demand, giving guests a digital reference that can replace paper materials.
• Check onboard entertainment schedules from the stateroom, helping guests confirm show times and programming updates.

Reducing printed materials as part of sustainability efforts

Celestyal said a key element of the rollout is replacing traditional printed schedules and flyers with digital information delivered through the tablets. The company framed the shift as both a convenience upgrade for guests and a sustainability step aimed at reducing printed materials onboard.

SuitePad partnership and a hotel-style communications model

The devices were supplied by SuitePad, which develops digital guest experience tools used in the wider hospitality industry. SuitePad CEO Moritz von-Petersdorf-Campen described the cruise environment as sharing many service elements with hotels, while requiring a system that can keep pace with shipboard programming.

“Cruise ships combine many of the service elements guests know from hotels, while offering a uniquely rich onboard experience,” von-Petersdorf-Campen said. He added that the tablets are intended to support “clear, timely communication in the cabin,” while providing “an easy way to explore what’s available onboard” and helping crew members stay connected with guests during the voyage.

Haslett said the installation aligns with Celestyal’s broader focus on guest experience improvements. “It’s a great example of how we continue to invest in guest satisfaction across our fleet,” he said.

Availability on current sailings and related promotions

Celestyal said the completed installation applies to Celestyal Journey’s full inventory of 630 cabins, covering all cabin categories, and that the tablets are now part of the standard in-cabin experience for guests on current sailings.

Separately, the line is promoting “The Unmissable Sale,” offering up to 50% off select cruises, along with additional perks including shore excursion credits and specialty dining incentives. Celestyal said the offers apply across itineraries in the Greek Isles, the Mediterranean, and the Arabian Gulf.

Frequently Asked Questions (FAQs)

Which ship has the new in-cabin SuitePad tablets?

The tablets have been installed across all 630 staterooms on Celestyal Journey, and they are available to guests sailing on the ship.

What are Celestyal’s SuitePad tablets used for?

Celestyal said the tablets allow guests to manage key onboard services and information from their staterooms, including ordering room service, reserving specialty dining, making service requests, viewing deck plans, and checking onboard entertainment schedules. The devices also support requests such as cabin upgrades and include shopping functions via onboard stores.

Do the tablets replace paper schedules and flyers, and how does that relate to sustainability?

Yes. Celestyal said the tablets provide access to information such as deck plans and entertainment schedules, replacing printed schedules and flyers traditionally distributed around the ship and in staterooms. The company also linked the move to sustainability efforts by reducing the use of printed materials onboard.

Can guests request cabin upgrades through the tablets?

Yes. Celestyal said guests can request cabin upgrades through the SuitePad platform, along with other service requests and onboard bookings.

What routes does Celestyal Journey typically sail?

Celestyal Journey offers cruises to destinations in the Greek Isles, the Mediterranean, and the Arabian Gulf, according to the cruise line.