Celebrity Infinity Cancels Greece Cruise After Power Loss Near Piraeus

Celebrity Cruises cut short a 13-night Mediterranean sailing on Celebrity Infinity after the ship suffered a technical issue and shipwide power loss while approaching Piraeus (Athens), Greece, in the early hours of Feb. 15, 2026.

The disruption prompted tug assistance into port and changed disembarkation plans for guests on the voyage, which began in Barcelona on Feb. 3. Celebrity later cancelled the ship’s next scheduled departure, an 11-night “Best of Greece” cruise set to sail from Piraeus on Feb. 16.

Power loss near Piraeus prompts tug assistance and early disembarkation

Guests reported that Celebrity Infinity lost power at about 3:00 a.m. on Feb. 15 while nearing Piraeus, with widespread interruptions onboard affecting cabin services such as lighting, air conditioning, toilets, Wi-Fi, and plumbing. Passenger video posted online showed tugboats towing the ship into port.

Celebrity Infinity was already close to Piraeus and was originally scheduled to arrive the morning of Feb. 15 (with some guests noting a scheduled 7:00 a.m. arrival). However, the sailing was not scheduled to end until Feb. 16, and passengers were directed to disembark on Feb. 15 instead.

In a letter provided to guests, Celebrity Cruises wrote: “As the captain announced, while approaching Piraeus-Athens, the ship experienced a technical issue and our team has been working to address this, as quickly as possible.” The letter added: “Your safety and well-being are our highest priority, and every decision we make is guided by that commitment.”

Emergency signal reported by passengers; no injuries reported

Some passengers said they heard a “Bravo Bravo Bravo” announcement over the public-address system during the incident. The call is commonly associated with a fire-related emergency in maritime usage, but Celebrity Cruises has not confirmed a fire and has not publicly detailed the exact cause of the technical issue.

No injuries were reported in connection with the Feb. 15 event.

Back-to-back guests moved to hotels as the situation was assessed

Back-to-back passengers planning to remain onboard for the next cruise were among those most affected by the operational disruption. Passengers said those guests were moved to hotels in Athens while the ship’s condition was assessed and were advised not to leave belongings onboard.

Celebrity also told guests it was encouraging them to debark and arrange hotel accommodations, with assistance available for onward travel. The cruise line advised that Wi-Fi would be available in the terminal for guests who needed connectivity.

Next sailing cancelled as Celebrity cites need for assessments and repairs

Celebrity Cruises later cancelled Celebrity Infinity’s Feb. 16, 2026 departure from Piraeus, describing to guests a serious technical issue and power loss at the end of the prior voyage and the need for additional time for assessments and repairs.

The cancelled cruise was scheduled as an 11-night “Best of Greece” itinerary, with planned calls in the Greek Isles and nearby regional ports, including Turkey and Cyprus, before returning to Piraeus later in February. Celebrity has not publicly identified the specific equipment failure or the scope of work required.

Refunds, future cruise credit, and reimbursement support outlined for affected guests

For guests booked on the cancelled Feb. 16 departure, Celebrity said it would provide full refunds of cruise fares, including non-refundable deposits, along with refunds for prepaid items such as internet access, beverage packages, spa services, and shore excursions. The cruise line advised guests that refunds would be processed within 14 business days.

Celebrity also offered a future cruise credit equal to 100% of the guest’s cruise fare, valid for sailings within the next year on any Celebrity Cruises ship.

• Air-change fee reimbursement: Up to $200 per person for domestic flights or up to $400 per person for international flights for guests who booked flights independently.
• Hotel reimbursement: Up to two nights, up to $300 per night, with receipts required for reimbursement consideration.
• Incidentals support: A $100 per-guest credit for two days, intended to cover items such as meals and transportation.

For guests who arranged airfare through Celebrity Cruises, the cruise line said it would provide updated travel information directly.

For guests on the Feb. 3 sailing that ended early, Celebrity also outlined compensation tied to the lost vacation day, including a refund for the unused day and onboard credit equal to one day based on the amount paid for the cruise fare. Celebrity said one day of onboard packages purchased would be refunded, and it offered a $100 per person credit intended to help cover items such as lunch and local transportation. The cruise line also offered $300 per stateroom as guests made hotel arrangements after disembarking.

Ship background and what to watch for next

Celebrity Infinity is a Millennium-class cruise ship built in 2001, operating at roughly 91,000 gross tons. The ship’s published capacity is around 2,170 guests at double occupancy, with roughly 1,000 crew members.

The vessel recently completed a drydock in France in January 2026 for maintenance, statutory work, and general upkeep. Before the interrupted Feb. 3 voyage, Celebrity Infinity had been operating Western Mediterranean and Canary Islands itineraries and was repositioning toward the Eastern Mediterranean and Greek Isles for a seasonal program from Piraeus.

Celebrity Infinity also experienced an unrelated disruption in July 2025 when a small fire led to a power outage and itinerary changes while repairs were completed.

Following the Feb. 16 cancellation, the status of subsequent departures, including a Feb. 27 sailing that had been scheduled as a seven-night itinerary, depends on repair completion and operational readiness. Celebrity has not provided a public update on when the ship will resume service and has advised guests booked on upcoming sailings to monitor direct communications for itinerary and travel guidance.

Frequently Asked Questions (FAQs)

Where did Celebrity Infinity lose power in February 2026?

The ship experienced a technical issue and shipwide power loss while approaching Piraeus (Athens), Greece, in the early hours of Feb. 15, 2026, and was assisted into port by tugboats.

Was the Feb. 16, 2026 “Best of Greece” cruise cancelled?

Yes. Celebrity Cruises cancelled the Feb. 16 departure from Piraeus, citing the need for additional assessments and repairs after the power-loss incident that ended the prior sailing early.

What compensation did Celebrity offer for the cancelled Feb. 16 sailing?

Celebrity said it would provide full refunds of cruise fares (including non-refundable deposits) and refunds for prepaid amenities such as internet, beverage packages, spa services, and shore excursions, with refunds processed within 14 business days. The cruise line also offered a future cruise credit equal to 100% of the guest’s cruise fare for sailings within the next year, plus reimbursement limits for certain flight-change fees and up to two hotel nights, and a defined incidental-expense credit.

Did Celebrity confirm a fire or the cause of the power loss?

No. While some guests reported hearing a “Bravo Bravo Bravo” announcement, which is commonly associated with a fire-related emergency, Celebrity Cruises has not confirmed a fire and has not publicly detailed the exact technical cause of the outage.

Will the Feb. 27 Celebrity Infinity sailing proceed as planned?

Celebrity has not provided a public update confirming subsequent departures. The cruise line has indicated that future sailings depend on repair completion and operational readiness, and it has advised guests to monitor direct communications for guidance.